Townhome Management
Specialized Management Solutions for Townhome Communities
The needs of townhome associations are similar to, but also different from, those of traditional homeowner associations and condominium developments. Boards in townhome associations must account for the shared walls, common areas, exterior maintenance responsibilities, architectural standards, and resident expectations.
At Atlanta Community Services (ACS), we proudly serve townhome communities throughout the Atlanta metro area and across Georgia, providing the careful coordination and expert oversight needed to help your community thrive.
Partner with our locally owned and operated company to receive customized management solutions tailored to your community’s needs, budget, and goals. With decades of experience and a wealth of knowledge of the local community, ACS will help your Board bring out the best in your community.
Our Townhome Management Services
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Homeowner assessment processing and account administration
Collection support for overdue balances
Payment processing for community expenses and obligations
Monthly accounting reports and budget tracking
Coordination with legal and accounting professionals
Insurance policy administration assistance
Welcome packets and ownership transfer materials
Resident account and ownership record maintenance
Secure storage and management of association documents
Vendor credential and insurance verification
Community-wide communication support
Collection remedies and lien administration assistance
Operating budget planning and financial forecasting
Annual financial recap preparation
Reserve funding evaluations and planning support
Resident newsletter coordination and communication assistance
Registered agent support services
Reserve account monitoring and investment oversight
Tax preparation assistance and CPA coordination
Closing document preparation and resale package support
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Routine compliance inspections, if applicable, and neighborhood evaluations
Resident notification and violation communication management, if applicable
Enforcement procedures and compliance resolution support
Board meeting preparation and administrative coordination
Architectural committee consultation and guidance
Assistance interpreting governing documents and policies
Legal coordination and attorney communication support
Architectural review process administration
Exterior modification and improvement application management
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Online maintenance request and tracking platform
Common area repair and maintenance coordination
Vendor sourcing, bidding, and proposal evaluation
Service request management and work order monitoring
Routine inspections of shared facilities and amenities
Contract administration and vendor performance oversight
Association asset inventory management
Emergency maintenance response coordination available 24/7
Developer turnover and transition management assistance
Detailed monthly management reporting
Board meeting attendance and management support
Annual and special membership meeting coordination
Rental and leasing administration support through RMS
Educational resources and training opportunities for board members
Community amenity and clubhouse reservation administration
Capital improvement project management and special initiative oversight
At ACS, we often provide comprehensive management services to our townhome partners. That means we provide all the day-to-day management services your community needs. Our comprehensive management services help enable your Board to make the long-term strategic decisions that will help your community remain strong.
However, we also offer financial and ACC support based on your Board’s needs.
Our services include the following.
Townhome management looks similar to other types of community association management. The Board of Directors is responsible for the general upkeep and maintenance of the community’s common areas, as well as maintaining community standards.
However, townhome communities have unique traits that require specialized solutions.
Most importantly, the shared building components and unique common areas in a townhome community require more coordinated maintenance, communication, and conflict resolution than in other community types. Also, depending on the governing documents, the association may be responsible for the following in townhome communities.
Roofs
Exterior siding
Landscaping
Parking areas
Private roads
Sidewalks
Amenities
Other shared property
Townhome community management companies can assist the Board in all aspects of community oversight, including financial management, administrative support, maintenance coordination, and more. When your Board finds the right management partner, your Georgia townhome community will become well-managed, financially sound, and a place residents can be proud of.
What is Townhome Management?
Supporting Georgia Board Members and Residents
The success of your Georgia townhome community depends on the strength of the relationship between Board members, residents, and the community manager. At ACS, our team is dedicated to high-quality communication and transparency.
We provide the responsive service and human connection your Board and residents need to develop trust. With our outstanding community portal and responsive service, you can expect the best support available when you partner with ACS.
We also have proven experience managing a variety of community types and sizes throughout metro Atlanta and the state of Georgia. These include
HOAs
Townhome communities
Condo communities
Large-scale communities
Master-planned communities
Gated communities
Mixed-Use POA communities
PUD communities
Lifestyle communities
New communities, or those transitioning from developer control, can also benefit from our developer services, designed specifically for this important moment in community development.
Why Townhome Associations Choose ACS
Georgia townhome associations receive many benefits when partnering with Atlanta Community Services. These include the following.
A team that can communicate in many ways, including email blasts, community portal and app, email, and good old-fashioned phone calls.
Direct communication access to your manager and our entire management team. You will never be redirected to an AI call center when you choose ACS.
A company just the right size to provide the resources you need and the personal service you deserve.
Low manager turnover, meaning your Board can develop a long-term relationship with your manager. Our managers typically work with a community for 7+ years.
A commitment to keeping the human element alive in community association management.
Partner with ACS to Improve Operations and Protect Property Values
Managing a townhome association requires experience, organization, and a commitment to serving the community’s best interests. The entire team at Atlanta Community Services meets those requirements. From knowing the best vendors in the region to providing expert financial management, ACS is ready to help your townhome community reach its potential.
Contact us today to get started.