Community Association Management
Professional Guidance for Stronger Communities
Professional Guidance for Stronger Communities
Successful community associations do not just happen by accident. In fact, behind every thriving neighborhood is a dedicated team working to keep things running smoothly. Often that team comprises Board members and a professional community association management company.
For community associations in the Atlanta metropolitan area and across Georgia, that company should be Atlanta Community Services (ACS).
At ACS, we are proud to serve as a trusted partner, providing the expertise and resources needed to support day-to-day operations and long-term community goals. Let us take care of the nitty-gritty while your Board focuses on long-term plans and strategies for your community.
Customized Management Solutions for Every Community
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Association dues invoicing and payment processing
Delinquency monitoring and collection support
Management of community payables and expenditures
Preparation of recurring financial reports and statements
Coordination with legal professionals
Insurance policy administration and carrier communication
New homeowner orientation packets and community information materials
Resident roster maintenance
Document storage, organization, and records management
Verification of contractor licensing and insurance requirements
Communication support for homeowners and board members
Collection action coordination and lien processing assistance
Development of annual budgets and financial forecasts
Preparation of year-end accounting summaries
Reserve study planning and long-term funding evaluations
Community publication and newsletter assistance
Registered agent services for the association
Monitoring and management of reserve fund accounts
Tax filing support and accountant coordination
Assistance with resale disclosures and closing documentation
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(Includes Financial Administration Services)
Neighborhood standards inspections and compliance tracking, if applicable
Violation notification preparation and homeowner correspondence, if applicable
Fine administration and enforcement procedures
Board meeting planning, agendas, and administrative support
Architectural control committee guidance
Interpretation of CC&Rs, bylaws, and governing policies
Liaison services for legal matters and association counsel
Oversight of architectural compliance programs
Processing of exterior alteration and improvement requests
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(Includes Financial Administration and Compliance & Governance Services)
Online maintenance submission and service request management
Oversight of common area repairs and upkeep programs
Vendor procurement, bid collection, and proposal evaluation
Work order creation, assignment, and completion monitoring
Routine inspections of community facilities and amenities
Contract administration and vendor performance reviews
Asset inventory management and community property records
24-hour emergency maintenance coordination and response
Developer turnover and association transition support
Detailed management activity reports delivered monthly
Attendance and support for board governance meetings
Membership meeting planning and logistical coordination
Leasing and rental administration through RMS platforms
Educational programs and leadership resources for board members
Reservation management for clubhouses and shared amenities
Coordination and oversight of capital improvements and special projects
No two associations are exactly alike. From its size and type to its amenities and governing documents, your community is not like any other.
That is why the team at ACS takes a customized approach to community management. Our managers work with the Board to determine the exact services your community needs to meet your goals and budget.
Most of our partner community associations choose to use our comprehensive management services. However, Boards that prefer only occasional help can also choose our à la carte financial and ACC support services.
Our services include the following.
The right community association management company can make an important difference in the success of a residential or common-interest community.
Choosing community association management does not mean that your Board is no longer needed. Instead, the management company works alongside the Board to oversee operations, maintain community standards, manage finances, and support homeowners.
Partnering with a company like Atlanta Community Services means your Board will have a true partner who can help lighten your workload. ACS has been providing experienced guidance and administrative support to communities throughout Georgia since 1997. As a locally owned and operated company, we offer personalized, tailored management plans that make us one of the most sought-after management companies in the region.
What Is Community Association Management?
Supporting Board Members Throughout Georgia
No matter where in Georgia your community is located, you can partner with Atlanta Community Services. Our team also has proven experience working with a wide range of communities, including the following.
Homeowner Associations
Townhome communities
Condo communities
Large-scale communities
Master-planned communities
Gated communities
Mixed-Use POA communities
PUD communities
Lifestyle communities
Working with ACS means that you will see enhanced communication, stabilized financials, and access to the best vendors in your area. We even offer developer services to communities transitioning from developer to homeowner control.
Why Associations Partner with Atlanta Community Services
Community associations in Georgia need more than a vendor or service coordinator; they need a management partner invested in their success. That partner is Atlanta Community Services.
Working with ACS will provide your association with the following benefits.
High-level communication across many mediums, including email blasts, community portal and app, email, and good old-fashioned phone calls.
Direct access via email and phone to our management team and your community’s manager.
Personal, tailored service from a family-owned, medium-sized company. You will not have to deal with the problems and impersonal service that come with national, corporate companies.
Quick responses to all communications, including within 24 - 48 hours for non-emergencies and within an hour for emergency calls.
The guarantee of a monthly inspection if applicable, which can be viewed in your community portal.
A community portal and app that streamlines communication with homeowners and improves transparency.
Low manager turnover. On average, our managers work with a community for 7+ years.
A team committed to keeping the human element in community association management.
Choose ACS for Long-Term Success
To help your community association reach its potential, your Board needs to take an organized and proactive approach. At ACS, we provide the guidance and experience your community needs. From day-to-day support to long-term planning, your manager will work with the Board to create a stronger community and improve the resident experience.
Contact Atlanta Community Services today to learn more about our tailored community association management plans.