Master-Planned Community Management
Professional Management for Your Georgia Master-Planned Community
Master-planned communities are large and complex. However, they are designed to offer more than just a home for residents. Instead, they provide a beautiful neighborhood with thoughtfully planned amenities, beautiful common spaces, and a connected lifestyle. To ensure residents get the experience out of Georgia’s master-planned communities that they expect, they need proper management.
That is where Atlanta Community Services (ACS) can help.
At ACS, our professional team helps communities of all sizes and types, including master-planned communities, meet their unique needs. Since 1997, we have been providing expert community association services to all of the Atlanta metro area and throughout Georgia.
By combining decades of industry experience and local knowledge with tailored services, we will ensure that your master-planned community remains financially healthy and well-maintained for years to come.
Customized Management Solutions for Master-Planned Communities
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Community assessment billing and payment administration
Monitoring and collection of delinquent owner accounts
Accounts payable processing and expense management
Monthly financial statements and budget performance reporting
Coordination with legal counsel, auditors, and accounting professionals
Insurance policy administration and claims support
New homeowner welcome materials and ownership records
Resident account management and database maintenance
Secure document retention and digital records management
Vendor licensing, insurance, and compliance verification
Board and homeowner correspondence assistance
Collection enforcement coordination and lien support
Annual budget preparation and financial forecasting
Year-end accounting summaries and reporting
Reserve funding analysis and capital planning support
Community newsletter planning and publication assistance
Registered agent representation for the association
Oversight of reserve fund activity and investment tracking
Tax filing coordination with financial professionals
Resale disclosure packages and closing documentation assistance
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Scheduled compliance inspections throughout the community (optional)
Resident communication regarding compliance matters
Administration of enforcement procedures and hearings
Board meeting planning and administrative support
Architectural review committee coordination
Guidance regarding governing documents and association policies
Legal liaison services for board-related matters
Architectural compliance monitoring
Processing of exterior modification requests and applications
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Online homeowner maintenance request portal
Coordination of common area repairs and preventative maintenance
Vendor bidding, procurement, and contract recommendations
Work order management and maintenance tracking
Routine inspections of amenities, parks, and common facilities
Service contract administration and vendor performance evaluations
Community asset inventory and documentation management
24-hour emergency maintenance coordination
Developer turnover and transition planning assistance
Monthly operational reports for the board of directors
Attendance and support at board meetings
Planning and coordination of annual and special membership meetings
Leasing administration services through RMS
Educational resources and governance training for board members
Amenity reservation scheduling and facility management
Oversight of capital improvement projects and long-term community initiatives
You will not receive a generic management plan when you work with Atlanta Community Services. Instead, our team offers tailored management designed to meet the unique needs of your community.
Our managers will work with your Board to help you find the combination of services that best suits your needs and budget. Most of our master-planned community partners choose our full-service management. However, our financial or ACC compliance services may be a better fit. Below, we discuss each plan in more detail.
A master-planned community is designed to be a semi-self-contained town. They integrate a variety of features, including:
• Diverse housing, such as single-family homes, condos, and townhomes.
• Commercial spaces, such as grocery stores, restaurants, and medical centers.
• Comprehensive amenities, such as pools, community centers, fitness centers, dog parks, and walking or bike trails.
• On-site education, either public or private.
With so many moving pieces, it makes sense that managing a master-planned community would be complex.
The team at ACS can help your Board with planning and coordinating all of the operations your Georgia master-planned community needs to thrive.
What is Master-Planned Community Management?
Supporting Boards and Building Strong Communities
Serving on the Board of a master-planned community is both rewarding and demanding. Your Board members are still likely volunteers who have their own jobs and responsibilities as well. Professional management can reduce stress on your Board and allow members to complete the long-term planning needed for master-planned communities to succeed.
At ACS, our team-based approach ensures that more than a single person is responsible for helping your Board. Every member of the team can provide experienced guidance and dependable administrative support. We have proven expertise managing a variety of community types and sizes throughout Atlanta and Georgia, including:
HOAs
Townhome communities
Condo communities
Large-scale communities
Master-planned communities
Gated communities
Mixed-Use POA communities
PUD communities
Lifestyle communities
Why Large Communities Choose ACS
When the Board and the management company have a strong relationship, the entire community benefits. That is the type of service you can expect from ACS. You can also expect to receive the following benefits.
Clear, proactive communication and a transparent management approach that keeps boards informed every step of the way.
Modern technology solutions, including an online community portal, that simplify association management and improve resident engagement.
Flexible communication options tailored to your community's preferences, including email, mobile apps, online portals, text notifications, and telephone support.
A personalized management style that focuses on building long-term relationships instead of offering a one-size-fits-all corporate experience.
A commitment to timely customer service, with responses to routine inquiries within one business day and urgent matters addressed within one hour.
Consistent monthly property inspections to identify maintenance concerns early and help preserve your community's appearance.
Experienced community managers who provide continuity and stability, with long-standing relationships built through years of dedicated service.
A people-first philosophy that combines professional expertise with responsive, relationship-driven community management.
Choose ACS for Long-Term Success
Managing a master-planned community in Atlanta and throughout Georgia requires experience, organization, and a commitment to long-term success. The team at Atlanta Community Services provides the comprehensive management solutions your Board needs to navigate the complexity of master-planned community management.
Contact ACS today to learn how our services can protect your community assets and enhance the experience for everyone in the association.